Monitor your front desk with CRM as owner
Owners need visibility: leads handled, games booked, stuck requests. CRM replaces 'I think they called back' with data.
What to track weekly
- Leads received vs closed per shift.
- Overdue callbacks.
- Bookings per staff member.
- Calendar utilization.
LASERWAR CRM gives owners reports and staff activity — built for small teams, not call centers.