In the "Descriptions" item, you can configure a list of customer characteristics that will help the sales manager build a dialogue with them: for example, demanding, constant, communicates only by phone, communicates only by correspondence, etc. This data is indicated in the "Clients" section.
The central part of the window displays a list of customer characteristics.
You can change the data of a previously entered position by clicking the 
in the line with its name.
To add a new characteristic, click the Add button.
In the window that opens, enter the description text in Russian and (if necessary) in English in the appropriate fields.
For each position you can specify its Status: "On" or "Off". Customer descriptions with the "Disabled" status are not deleted from the system, but are no longer displayed in selection lists. We recommend that you do not delete outdated values from the system, but assign them the "Disabled" status in order to preserve the entire history of changes and, if necessary, quickly return the value to the list.
Click theSave button to apply the changes.