Club chat: enabling it and messaging your team

Open contents →

Watch our video lessons on the usage of LASERWAR CRM

Club chat is in beta. It is one shared team conversation inside your LASERWAR CRM account. Use it to coordinate shifts, prepare equipment or arrange a group's arrival before a game.

How do I enable club chat?

  1. Sign in as the club owner.
  2. Open Settings → General settings.
  3. Select “Enable club chat for employees”.
  4. Click the separate “Save chat setting” button.
  5. Reload CRM. Open Club chat from the side menu or the chat icon in the top bar.

Chat is off by default for existing and new clubs. If the menu item is missing, ask the owner to check this setting.

Who can read and send messages?

Active staff assigned directly to this club: the owner, managers, instructors and employees with limited permissions. Everyone shares the same conversation history. Only employees of this account can access it; membership of another club does not grant access.

How do I send a message?

Enter text in Message to the team and click Send. On a computer, you can use Ctrl + Enter. Line breaks, emoji and links are supported. A message can contain up to 4000 characters. Each message shows its author and time.

The conversation updates automatically while the page is open. Click Load older messages to browse older history. Incoming messages do not move you to the bottom while you are reading older messages; use New messages to jump to them.

How do unread messages work?

The menu and top-bar count shows messages from colleagues that you have not viewed. Each employee has their own count. Your own messages are excluded. One employee reading a message does not mark it as read for others.

What happens to drafts or a failed send?

Unsent text is saved in this browser on this device and restored after a page reload. If sending fails, the text stays in the field: try again when the connection returns. Retrying the same send does not duplicate a message that was already saved.

How do I disable chat? Is history deleted?

The owner clears Enable club chat for employees and clicks Save chat setting. Reading and sending become unavailable. An already-open page shows the disabled notice on its next update.

History and drafts are retained. After enabling chat again, reload the page or reopen chat.

What does this beta include?

The shared text chat works on phones and computers, with light and dark themes. Attachments, private conversations, message editing and deletion are not included. New-message indicators work inside open CRM; there are no notifications when the browser is closed.

To report a problem or suggest an improvement, open the Help center and describe what happened. Include your device and browser.

Rise to a new level!

Try LASERWAR CRM right now