The "Call List" section displays the company's call log using IP telephony.
In this section you can analyze completed calls and evaluate the quality of customer service by sales managers, get a list of unanswered calls, etc.
The list of calls can be filtered by the value of any column in the first row of the table, and you can also sort the values by ascending or descending date and time of the call (to do this, click the 
in the Date column).
If necessary, you can Listen to the recording of the call using the button of the same name. When you click it, a playback panel will appear with information about the duration of the call, where you can play or pause audio, change the playback volume, or download a recording.
