Setting up automarketing rules

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Automarketing sends messages automatically when events occur.

Available triggers

  • Order created — booking confirmation
  • 24 hours before game — reminder
  • After game — review request
  • 30 days without visit — win-back message
  • Birthday — congratulations
  • Abandoned booking — incomplete reservation

How to create a rule

  1. Side menu → Automarketing → "New rule"
  2. Select trigger and channel (SMS and/or Email)
  3. Choose a template and set cooldown between repeats
  4. Run a test and enable the rule

Email requires custom SMTP — see Email setup.

Placeholders: {Name}, {OrderId}, {Date}, {Time}, {Price}, {Players}.

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